TeaTok Support

Need help with the TeaTok app? Email us at hello@teafairyworld.co.uk. We aim to reply within 2 working days.

Common questions

How do I delete my account? In the app go to Profile → Settings → Delete account. This permanently deletes your account and associated personal data (see our Privacy Policy). You can also email us to request deletion.

How do I report or block someone? Tap the “…” menu on any check-in, review, comment or profile and choose Report or Block. We review reports within 24 hours.

How do I restore course purchases? Courses are bought through Apple In-App Purchase. Go to Profile → Settings → Restore purchases. Refunds for in-app purchases are handled by Apple at reportaproblem.apple.com.

Questions about a tea order? Physical products are paid via Stripe. Email us with your order number.